---
title: "Support - Workflow Webhooks"
description: "Get help with Workflow Webhooks: in-app chat, bug reports, feature requests, email and Slack."
canonical: "https://docs.workflow-webhooks.app/help/support"
---

# Support

## Get help

- **In-app chat** - open any page of the app in your Shopify admin and use the chat
  bubble in the corner. Fastest route, and it keeps the conversation tied to your store.
- **Report a bug** - use [Report a bug](https://docs.workflow-webhooks.app/help/report-a-bug.md). Attach screenshots or logs and we can
  trace the call end to end.
- **Request a feature** - use [Request a feature](https://docs.workflow-webhooks.app/help/request-a-feature.md).
- **Email** - support@codecreationlabs.com
- **Slack** - [join our apps workspace](https://join.slack.com/t/codecreationlabsapps/shared_invite/zt-3m7h8416b-oYl5~mZLohsK31L~kXVYMQ)
- **Status** - [status.codecreationlabs.cloud](https://status.codecreationlabs.cloud/)

Or send us a message directly:

**Form: Contact**

## What to include

Four things let us follow a webhook call from our endpoint through to the Flow trigger:

1. Your **store domain**.
2. The **webhook name**, exactly as it appears in the app.
3. An approximate **timestamp** of the call you expected to work.
4. What **History** showed for that moment, if anything.

## Our other Shopify apps

- [Workflow Trigger Extensions](https://apps.shopify.com/flow-trigger-extensions) - triggers Shopify Flow cannot see on its own.
- [Workflow Transactional Email](https://apps.shopify.com/flow-action-extensions) - send email and make HTTP requests from Flow.
- [Workflow Functions](https://apps.shopify.com/flow-functions) - run your own JavaScript from Flow.

## Company

Code Creation Labs GmbH -
[Imprint](https://workflow-webhooks.app/imprint.html) -
[Privacy Policy](https://workflow-webhooks.app/privacy.html) -
[Terms of Service](https://workflow-webhooks.app/terms.html)