Support
Get help with Workflow Webhooks: in-app chat, bug reports, feature requests, email and Slack.
Get help
- In-app chat - open any page of the app in your Shopify admin and use the chat bubble in the corner. Fastest route, and it keeps the conversation tied to your store.
- Report a bug - use Report a bug. Attach screenshots or logs and we can trace the call end to end.
- Request a feature - use Request a feature.
- Email - support@codecreationlabs.com
- Slack - join our apps workspace
- Status - status.codecreationlabs.cloud
Or send us a message directly:
What to include
Four things let us follow a webhook call from our endpoint through to the Flow trigger:
- Your store domain.
- The webhook name, exactly as it appears in the app.
- An approximate timestamp of the call you expected to work.
- What History showed for that moment, if anything.
Our other Shopify apps
- Workflow Trigger Extensions - triggers Shopify Flow cannot see on its own.
- Workflow Transactional Email - send email and make HTTP requests from Flow.
- Workflow Functions - run your own JavaScript from Flow.
Company
Code Creation Labs GmbH - Imprint - Privacy Policy - Terms of Service